The UK's Favourite

Forecourt Vending Machines

AIR-serv is the market leader in the supply of forecourt vending equipment with machines installed on over 10,000 sites in the UK.

Our first time fix rate is currently 97% across 10,000 machines in the UK

We have installed in excess of 750 new pieces of equipment in the UK during 2019

About AIR-serv

AIR-serv provide UK forecourt operators with the benefit of hassle-free revenue share and rental programmes across our Air, Vac and Jet Wash ranges.

AIR-serv has over 34 years experience of operating in the UK and has built longstanding relationships with Oil companies, Hypermarkets and independent forecourt operators by gaining their trust through providing reliable machines and supporting them with a nationwide team of service engineers and secure cash collection.

“Customers For Life” is a fitting AIR-serv company slogan. We have partnered with some customers since day one and now deal with the grandchildren of the original customers! When you partner with AIR-serv you really do become a member of the family!

AIR-serv is part of the CSC ServiceWorks group of companies and market leaders in Air vending in the USA, Canada, Belgium, France, Germany, Netherlands, Spain, UK and Ireland.

Our Mission Statement

Guided by our focus to Customer Satisfaction, Service & Performance AIR-serv’s mission is to deliver operational excellence through our products and services across all our sites. We strive to implement the initiatives required to achieve excellence and to broaden our horizons as well as help our customers succeed in the rapidly changing and expanding industry. Our Vision is to be recognised as the performance leader of the Industry through our Products, Services, Technology and Innovation.

Air-serv are proud to be accredited to the following organisations:

Revenue Share & Rental

Why choose AIR-serv and the unique Revenue Share and Rental Programme?

The Perfect Partnership

At AIR-Serv we manufacture, install, maintain and secure our machines at no cost to the retailer. With the AIR-serv revenue share and rental programmes for Air, Vac and Jet wash, our partners are never subjected to expensive call-out, labour and parts charges! AIR-serv, cover these in the deal, leaving you to focus on the profit. In some cases we even cover the cost of the wash chemicals, screen wash and machine fragrances!

Preventative Maintenance

AIR-serv understand the importance of keeping our machines running – a machine that is out of action is a machine that is not generating all important revenue. AIR-serv machines are manufactured from high grade stainless steel using “best of class” components to ensure maximised up-time. The revenue share and rental approach allows AIR-serv to focus on preventative maintenance rather than responsive maintenance, very similar to servicing a vehicle to prevent breakdowns. This is exactly why our customers trust us with their valeting estates.

Cash Handling

AIR-serv are the market leader in cash handling and collection within the vehicle valeting sector. Our cash uplift team is managed by retired Police Officers who advise on best practice to keep AIR-serv at the forefront of security. This is why AIR-serv is trusted by Oil companies, Hypermarket groups and independent forecourt operators to securely collect and process their valeting revenues.

Contactless Payment

AIR-serv has invested heavily in partnering with a leading Global contactless payment provider which specialises in the vending market. The AIR-serv bespoke Contactless payment solution for Air, Vac and Jet wash equipment allows customers to maximise revenues by adding Contactless payment to their machines. AIR-serv will have in excess of 5,000 Contactless payment units fitted within our network by the end of 2021. AIR-serv has very quickly become the number one valeting supplier for Contactless payment solutions and is working with major Oil companies, Hypermarket groups and independent forecourt operators to help grow their revenues.

Peace of Mind

AIR-serv has a team of over 65 Field-based staff who work to ensure the smooth running of your valeting estate. These include Service Engineers, Chemical Top-up teams, our Secure Cash collection unit and our Compliance team. All of our Field based teams hold valid UK PIA passports and treat Health and Safety as their number one priority. As an ISO accredited business AIR-serv continually reviews it’s Health and safety policies to ensure best practice. This continual development has allowed AIR-serv to score top marks in independent evaluations by our Customers, something we are incredibly proud of. AIR-serv hold the following accreditations: ISO9001, ISO14001 and ISO45001. AIR-serv are also Safe Contractor, Avetta and Altius approved contractors.

Innovation

At AIR-serv we believe that innovation is the key to keeping ahead of the competition and securing our place as the industries number one ancillary forecourt equipment provider. The AIR-serv Technical team work tirelessly to ensure that we only associate our good name with solutions that will deliver value and benefit to our clients and partners. This means that the Technical team robustly test everything from new Contactless payment solutions to connector ends for tyre inflation to ensure that they are safe, intuitive for customers to use and provide good value.

Equipment

AIR-serv is the leading manufacturer of self-service forecourt vending equipment in the UK. The AIR-serv range of Air, Vac and Jet washes can be found on most major oil company, hypermarket and independent operator’s sites.

AIR-serv machines are built from the “best of class” components and are trusted for their quality of build and reliability of service. AIR-serv’s long history and experience in the industry means that the latest generation of equipment is designed for maximum uptime and machines last between planned service interventions, very much the same way a modern vehicle will last between servicing.

 Machine presentation is important to AIR-serv and all machines are fitted with decals and health and safety disclaimers which are in-keeping with your fuel brand or corporate image.

 AIR-serv ensure that all consumable parts such as tyre connector-ends, hoses, lances and fittings are robust enough for a forecourt environment and as such are vigorously tested by our Technical team prior to sign-off and use on our machines.

Our Clients

We are proud to work with the following clients:

Call Centre

Regardless of whether you are an independent or national customer the AIR-serv call centre will respond to your bespoke needs. The highly experienced an hard working Call Centre team work with major Oil Companies, Hypermarkets and dealer groups and their associated FM providers to ensure the smooth running of our partners valeting estates.

With £2million of parts stockholding in the UK at any one time we are well equipped to achieve required SLA’s. We look after in excess of 10,000 units and are proud of our first Time Fix ratio of 97%.

Forecourt Services

Our fully operational and UKPIA accredited Forecourt services division supply cleaning services for Rollover car wash bays, Jet wash bays and full forecourt cleans where needed on an ad-hoc or contact basis.

In addition to forecourt cleaning we also carry out a chemical top up service that takes away the hassle of ordering and storing chemical, this service is charged on a pence per wash basis to make life easy for site operators and is available with our budget brand of products or Turtle Wax, you choose.

Before Car Wash Bay Clean

After Car Wash Bay Clean

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